A global IT outage crippled essential services worldwide on July 19, when a faulty update from cybersecurity firm CrowdStrike brought millions of Windows PCs and servers to a standstill. The disruption sent shockwaves through sectors including healthcare, finance, and aviation, causing widespread chaos.
CrowdStrike CEO George Kurtz admitted the severity of the incident, clarifying that it was caused by a software glitch rather than a malicious cyberattack.In an apology to customers and partners, Kurtz expressed deep regret for the disruption.
Vijay Shekhar Sharma’s response
Now, Paytm founder, Vijay Shekhar Sharma has shared his response to CrowdStrikes CEO’s apology letter.
Sharma posted on X (formerly known as Twitter) about how the outage may have screwed Microsoft’s reputation. Sharma reposted the apology letter from CrowdStrike with a caption which reads, “Obviously no sorry to Microsoft for screwing their reputation. And sadly, Satya has to pay the cost of this..”
CrowdStrike CEO George Kurtz admitted the severity of the incident, clarifying that it was caused by a software glitch rather than a malicious cyberattack.In an apology to customers and partners, Kurtz expressed deep regret for the disruption.
Vijay Shekhar Sharma’s response
Now, Paytm founder, Vijay Shekhar Sharma has shared his response to CrowdStrikes CEO’s apology letter.
Sharma posted on X (formerly known as Twitter) about how the outage may have screwed Microsoft’s reputation. Sharma reposted the apology letter from CrowdStrike with a caption which reads, “Obviously no sorry to Microsoft for screwing their reputation. And sadly, Satya has to pay the cost of this..”
In the apology letter shared, CrowdStrike revealed that the outage was caused by a defect found in a Falcon content update for Windows hosts. CrowdStrike has since released a patch to address the problem. However, Microsoft has also provided a recovery tool for IT administrators to expedite the repair process. To use this tool, users must boot their computers into a specific recovery environment.
As per security experts, CrowdStrike’s routine update, designed to bolster defenses against cyber threats, was released without adequate testing. Faulty code within the Falcon sensor software, compatible with Microsoft Windows, is blamed for the disruptions.
