According to Downdetector, a service that tracks online outages, indicates a significant issue with fiber and mobile internet connectivity.At the time of writing, 58% of users have complained about issues with JioFiber, while 37% users claimed their mobile internet is affected.
The complainants peaked at 1.41 pm with about 2,300 reports, with gradual decline till 2.11 pm. However, the reports again rose with over 1,900 complaints.
The cause of the outage remains unknown, and there is no official statement yet from Reliance Jio regarding the situation
This outage has caused significant frustration for Jio customers who depend on internet services for daily communication and entertainment.
TOI has reached out to Reliance Jio on the same.
How internet reacted
Many users have taken to social media to express their concerns and seek information about when normal service will be restored.
“Now #Twitter not working on #jiofiber, rest all working what’s going on Ambani ji teasing Elon Musk ?? #X down on Jio fiber”
“All servers of Jio are down”
“@reliancejio @JioCare my jio fiber is down since last 2-3 hours and I am unable to get any support from your end. I am unable to use internet. I need a compensation for this lack of service.”
“Since I work from home, I keep a robust connectivity system. Unfortunately, @JioCare is letting me down. Jio Fiber at home (through cable) isn’t working, Jio modems aren’t working, even Jio mobile network internet is patchy. @Airtel_Presence modem is a life saver.”
“Jio fiber is connected but the internet is down please look into this asap”
Update
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#jiodown
Those who are using Jio network(broadband/lte) are facing network down situation.
Company applications will not work neither Twitter will work and certain other applications are also down
