Artificial intelligence (AI) is set to transform the job market, though its effects will be more nuanced, according to Kailash Nadh, CTO of Zerodha, India’s largest brokerage firm. Nadh recognizes that automation may make some current roles “fully redundant,” but he believes human creativity will open up new opportunities.
In an interview with MoneyControl, Nadh cautioned against the “imminent risk” of organizations relying on AI to automate critical decision-making processes.“In a way, the earlier roles are now fully redundant but we have repurposed them into new roles. We have a clear policy internally that the decision-making agency for all critical processes will lie with humans not AI. We are following this approach across use cases, across departments.”
However, Nadh also acknowledges the transformative potential of AI. He suggests that AI can free up human workers from repetitive tasks, allowing them to focus on more strategic and creative endeavours. “We have to figure out what the new skills are that are going to be required in this new world,” Nadh said, highlighting the need for adaptation and reskilling initiatives.
Nadh also revealed that Zerodha has taken a unique approach to its technology team, opting for minimal hiring over the past four years. As revealed by Nadh, the company’s CTO, only five new employees have been added to the tech team during this period.
“We’ve hired about 5 people in the tech team in the last 4 years in total, with 3 in the last year. The total strength is now 35 members in the tech team,” Nadh told Moneycontrol.
Rather than expanding the team through mass hiring, Zerodha has prioritized internal development and training.
“We’ve focused on building a strong foundation of talented engineers who are capable of handling complex projects,” Nadh said. “By investing in their development and providing them with the right tools and resources, we’ve been able to achieve significant growth without the need for excessive hiring.”
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